Friday 6 March 2015

[10552MSCRMCV] Urgent Needed : Onsite Coordinator


Hi Friend,

Hope you are doing good !!

We have an urgent requirement as follows:

Please respond with Update resume for vijay.d@avanitechsolutions.com

 

Job Title: Onsite Coordinator for IMS team

Location: New Albany (OH)

Duration: 6+ Months

 

Job Description

·         Overall 5 + years of experience with strong hands on experience in providing support to the user base across a set of enterprise tools. This includes discussing with helpdesk, business & IT teams, triaging, troubleshooting, resolving, coordinating with onsite/offshore teams, and reporting.

·         2+ years experience coordinating with geographically distributed teams with responsibility and ownership of team output.

·         Provide level 1, 2 and 3 services in response to users for tool administration.

·         Escalate or involve other groups and owners as needed.

·         Lead installation, configuration and integration across relevant enterprise tool set.

·         Conduct performance testing on tools per benchmarks, configure performance thresholds based on historical trending data, and tune them to established standards.

·         Create scripts to enable automated, regression and load testing.

·         Use monitoring tools and technologies such as VB, Shell or Perl scripting.

·         Establish, adopt, measure and report best-practices in tools arena.

·         Customize and integrate tools to provide dashboards/custom reports to monitor and generate alerts for servers, network devices, services, applications, etc.

·         Analyze capacity utilization, present plans/models for effective utilization, and create custom reports to indicate application usage analysis.

·         Configure discovery policies and intervals.

·         Configure global collections, customized alerts and notifications, cleanup unwanted alarms, events, and database elements, and other tasks.

·         Document issues and resolution, maintain knowledge repository for onsite and offshore use. Conduct comparative analysis, recommend tools, create how-to documentation, tool roll-out and on-boarding, tool governance, oversight and containment, metrics creation.

·         Exemplifies excellent interpersonal relationship and decision making skills.

·         Should have excellent communication skills with ability to engage with teams across IT and business.

·         Ability to Train, onboard and mentor team members at onsite and offshore.

·         Other duties as applicable.

 

Thanks & Regards,
Vijay D

722 Weiland Rd, Suite # 205, Rochester, NY 1462
Phone:585-643-1768| Fax:585-285-4133 

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