Hi Friend,
Hope you are doing good !!
We have an urgent requirement as follows:
Please respond with Update resume for vijay.d@avanitechsolutions.com
Job Title: Onsite Coordinator for IMS team
Location: New Albany (OH)
Duration: 6+ Months
Job Description
· Overall 5 + years of experience with strong hands on experience in providing support to the user base across a set of enterprise tools. This includes discussing with helpdesk, business & IT teams, triaging, troubleshooting, resolving, coordinating with onsite/offshore teams, and reporting.
· 2+ years experience coordinating with geographically distributed teams with responsibility and ownership of team output.
· Provide level 1, 2 and 3 services in response to users for tool administration.
· Escalate or involve other groups and owners as needed.
· Lead installation, configuration and integration across relevant enterprise tool set.
· Conduct performance testing on tools per benchmarks, configure performance thresholds based on historical trending data, and tune them to established standards.
· Create scripts to enable automated, regression and load testing.
· Use monitoring tools and technologies such as VB, Shell or Perl scripting.
· Establish, adopt, measure and report best-practices in tools arena.
· Customize and integrate tools to provide dashboards/custom reports to monitor and generate alerts for servers, network devices, services, applications, etc.
· Analyze capacity utilization, present plans/models for effective utilization, and create custom reports to indicate application usage analysis.
· Configure discovery policies and intervals.
· Configure global collections, customized alerts and notifications, cleanup unwanted alarms, events, and database elements, and other tasks.
· Document issues and resolution, maintain knowledge repository for onsite and offshore use. Conduct comparative analysis, recommend tools, create how-to documentation, tool roll-out and on-boarding, tool governance, oversight and containment, metrics creation.
· Exemplifies excellent interpersonal relationship and decision making skills.
· Should have excellent communication skills with ability to engage with teams across IT and business.
· Ability to Train, onboard and mentor team members at onsite and offshore.
· Other duties as applicable.
Vijay D
722 Weiland Rd, Suite # 205, Rochester, NY 1462
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