Hi,
Hope you are doing well !
Please share resume to amrendra.u@droisys.com
Here is the job description:-
Job Title : Program Manager Non Tech 3
Job Location : Redmond, WA
Job Type : Contract
Interview : ONSITE / F2F interview required
Visa Status : US Citizen, Green Card, GC-EAD, TN, E3, H4-EAD.
Description:
Partner program support, CSS tools support, technical support readiness
Operationalize support routing changes, competency changes and reporting on Microsoft partners, investigate and resolve routing inconsistencies
Evaluate new partner competencies, changes in existing competencies and the impact on partner delivery teams.
Reporting daily operational needs, provide support for new or evolving reporting needs
Program support for various partner programs
Content creation for internal consumption by CSS and external partner content
Content to include internal knowledge base articles and internal training materials
Ability to drive data, metrics, and a structured approach to identifying problems and developing solutions
Experience with Business Requirement Documents (BRD) and translation of BRD to functional specifications and traceability matrices
Experience presenting data-driven analyses based on business benefits to solve highly complex business and technical problems
Ability to break down complex problems into clear and simple terms
Ability to systematically consider the implications of problems and solutions in multiple domains at once, and solve problems across all domains
Comfortable with ambiguity
Familiar with methods and tools for project planning and execution
Familiar with methods and tools for content creation
Works effectively across disciplines and organizational boundaries to prioritize tasks and gain timely closure on decisions
Able to develop systems to monitor risks and issues
Anticipates changing conditions and takes appropriate preventative action
Exhibits exceptional communication skills and strong work ethic
Competent in group facilitation
Skills: intermediate SQL skills, PowerBI, dashboards, Microsoft Office, Powerpoint,
Nice to have: intermediate knowledge of testing methodologies
Nice to have: knowledge of CSS internal tools for incident and content management
How many years of experience are you looking for? As you start to go through resumes, what would stand out to you as the BEST candidate versus an AVERAGE candidate?
-- 3-4 years of PM experience. Required. More experience is ideal – will weight experience within Microsoft more.
-- Somebody who has been a PM in support and has experience with our tools. We currently work across all of the incident management tools MS Solve and Cap, Product Studio and TFS, SharePoint
--Need to have the ability to source answers from a wide variety of sources – if they can show that they have worked in cross functional teams. Previous experience with global programs would also be very helpful.
--Resumes need to show that they are able to work independently. They will be part of a team, but it is a small, fairly unstructured team – they need to be comfortable with a lot of ambiguity.
Do you need someone who's worked at Microsoft before? If yes, any internal tools they should know about?
-- Yes – ideally within support. They would have an understanding what we do and how we do it today and help them to ramp up quickly. Incident management tools.
What would you say are the TOP 3 must-have skills you're looking for? (Measurable skills, technologies, etc.)
a.) SQL skills – intermediate for reporting purposes. They will primarily be a consumer of data. They need to be able to look at the various cubes and warehouses that we have and extract the right fields to build the right kind of reporting. Need somebody who is comfortable with Excel, pivots, power BI. Previous data analyst experience would be a plus. 2-3 years of experience with SQL.
b.) Need to understand Microsoft technologies for example cloud services – what they are, what they offer, how they are used. They don't need to be deeply technical.
c.) Communication skills – particularly writing. If they have experience in creating readiness or training content. Need to have an ability to relate the critical points in a concise way – not necessarily in a flashy, sales-y manner. Also experience with PowerPoint. Candidates who include writing samples are preferred.
Do you need someone with a particular degree or certification?
--Experience over degrees.
In terms of presentation skills, will this person be leading any meetings or Skype conferences?
--They will be running and leading meetings – need to take notes and send follow-up notes. They don't need to be a master orator, but must be comfortable speaking in front of people.
Thanks and Regards,
Ammy |Technical Recruiter
Droisys, Inc.
4800 Patrick Henry Drive, Santa Clara, CA 95054
Work: 4088748333 x 218
Email: amrendra.u@droisys.com GTalk: amrendraitr@gmail.com
Skype : amrendrau.droisys | Web: http://www.droisys.com
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