Greetings Folks,
Hope you are doing great. if you are interested for the below requirement please let me know ASAP.
submit only USC,GC,GC-EAD...
Job Title : Senior Data Analyst
Job location : Memphis, TN
Job Duration : 12 Months +
Experience of particular importance:-
Data Analyst roles working with complex databases & unstructured data, analytical, QA/testing checks on data, SQL/MS SQL, Oracle DB/EDW, Tableau, R, MS Access/pivot tables, TeraData, Visual Basic, and must have good communications.
• Mgr considers this a Data Analyst role – her VP refers to it as a Customer Experience Engineer, and her Director calls it a Data Science Business Intelligence (BI) role.
Contractor will be working with and extracting large amounts of data related to external customers' experiences with company.
• The goal is for "solid data to drive the customer strategy" by providing mgmt reports so operational decisions/changes can be made to improve the customer experience –
they currently don't capture enough needed data to ultimately determine why customers stop using their services or what could be done to get business back, etc.
• Critical experience requirement – responsible for writing queries & code to extract data from Oracle Enterprise Data Warehouse (EDW) & SQL databases, and performing QA checks on the data.
• A 'plus' – experience working with Automatic Call Distributor (ACD) systems would be great. Some of the needed info from customer phone calls is stored in the ACD and must be extracted, using an internal data reporting tool called 'One Source'.
Thanks & Regards
Starc Thomas
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