Send your resumes to rajesh_gorthi@aesinc.us.com
Yahoo id: raj.tapasvi
Job Title : Siebel EIM Consultant with CTMS Exp
Job Type : C2C
Project Duration : 6-12 months
Location : Rahway, NJ
Primary Skills : Siebel EIM Consultant with CTMS Exp. Clinical exp is must
This position is responsible for Siebel Clinical Trial Management System operations. We are seeking a highly energized and ambitious Siebel professional to work with the business and the support teams to manage L2 and L3 incident. Siebel EIM and PL/SQL are primary skills with secondary skills on Siebel configuration and scripting.
Essential Responsibilities:
· Drive team to maintain Service Level Agreement (SLA). Develop and maintain service management process
· Collaborate with both business, functional and IT teams to drive robust requirements and processes in a boundary-less manner
· Aware of and comply with the Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations
· Complete all planned Quality & Compliance training within the defined deadlines
· Identify and report any quality or compliance concerns and take immediate corrective action as required
· Aware of and comply with the change management work instructions
Qualifications/Requirements:
· Minimum of 8 years experience with Siebel CRM
· Minimum of 1-3 year experience working with Siebel Clinical
· Should be an expert with Siebel EIM with very good knowledge on writing PL/SQL scripts
· Should have worked on Configuration and scripting.
· Minimum of 1 year experience working with service management organization
· Minimum of 1 year experience working with offshore delivery/support teams
Regards,
Rajesh
630-242-6423 ext 214
Have a wonderful day :)
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