[12843MSCRMCV] Requirement for Application Support , NC

Hi, 

 

Please share resume for the position.

 

 

Location: Mount Olive ,NC

Customer: MARS

Duration : 6 Months

 

Need around 8 years of exp. With below skills

 

Application Support- Analysis/Problem Solving, SQL,TOAD,TWS,MAGIC

 

 

As listed below, need a very application support experienced person with client facing skills.

 

 

Key words to look for are JDA SCPO, Supply Planning, Fulfillment, Replenishment Planning , Demand Planning, Manugistics

 

 

Job description

 

full-time role is necessary to support the significant level of area activity necessary to support the Global  End-to-End Demand & Supply Planning Program, accountable for the overall support of all Enterprise Planning Demand stream responsibilities.  Key responsibilities for 2015 will be:

- Provide support to the Demand users for the North American waves during all phases of the Project

     •Set up NA environments with daily batches via Tivoli Work Scheduler

     •Coordinate between the deployment waves and the technical development team any developments required as part of "fit gap"

     •Coordinate with SAP the reception and processing of all transactional data

     •Coordinate with SAP the reception and processing of all master data

     •Provide assistance to the business users regarding data validatation and reconciliation

- Assist in the go-live preparation activities and validation for all North American Demand waves

     •Provide daily support to the business during BIT/EUT

     •Perform data analysis/validation as needed during testing to confirm processes are functioning correctly

     •Coordinate with the business all mock migration activities

     •Coordinate with support teams to do all go-live activities to ensure proper support during go-live

- Assist in the go-live activities for all North American Demand waves

     •Coordinate with other regions any notifications/outages that may be needed during go-live

     •Perform initial validation of migrated data

- Transition from Rollout to Service role as the North American Demand sites go live

     •Fully integrate into the Service team (Demand Planning) after all waves for North America have successfully gone live

     •Operational support of Americas Demand application

     •Review interaction with operations service desk team to review open incidents.

     •Report on service metrics for individual ITIL areas and global service management.

     •Contribute to knowledge management initiatives for Service incidents.

          •Close engagement with Template and deployment teams to deliver new market implementations, CIP initiatives and integrate new template releases in Production environment.

     •Serve as a Point of Contact for Demand solution support

 

 

 

 

Thanks & Regards,

 

Amrendra Upadhyay

Technical Recruiter |Meta Dimensions Inc.

7115 Leesburg Pike, Falls Church, VA 22043

Phone: 571-522-9410

Email - ID : amrendra@metadim.com

Gmail : amrendraitr@gmail.com

Yahoo: amrendra09iet@yahoo.com

Web : www.metadimensionsinc.com

 

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