[6332MSCRMCV] Crescens Job: T2-Network Support Engineer

Hi Partner,

Hope you are doing great.

 

I have send you a requirement please go through it and send updated profiles to isuresh@crescensinc.com

 

Title: T2-Network Support Engineer

Location: Waltham, MA

Job Type: CTH or Fulltime

 

 Mandatory Skills:

 

·         BS in Computer Science or equivalent preferred

·         Relevant industry experience (5+ years)

·         Excellent interpersonal and communication skills.

·         Experience in networking domain and knowledge of any one of network and

          their equipment

·         TCP/IP, VOIP, 3G/4G, routers, switches, etc.

·         Experience with scripting languages like python, Perl, TCL a plus

·         Experience in understanding customer network field issues, prioritize tickets,

          provide solutions

·         Within SLA time, first level troubleshooting, escalate the issue to T3 if

Required Coordinate with T3 team during troubleshooting, facilitate

Information gathered to T3 support team

 

 Job Roles/Responsibilities:

 

·         Be available on demand to support

·         Provide the first line of defense for field issues. Run the basic problem

Isolation drill and escalate the issue to T3 if required

·         Act as the coordinator during the process of troubleshooting. Maintain a

conference bridge, remote connectivity where T3 support can gather more

information

·         Facilitate the gathering of requested information to T3 support, or vendors

 

Qualifications:

 

Bachelor's degree in Engineering or Science graduates with 4-7 years of experience

Note: We can sponsor any work visas (H1B, L1, H1B1, E3, Green Card (GC) if required, for qualified candidates.

 

Regards,

Suresh I

Technical Recruiter

Crescens Inc.

255, Old New Brunswick Road, Suite N230-A, Piscataway, NJ 08854

Ph.: 732 305 2858 Extn-454 Fax: 732 305 2861 

isuresh@crescensinc.com | www.ibs-consulting.net

|www.crescensinc.com | "E-Verify Employer"

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