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And please go through the requirement below :
Role: Identity and Access Management (IAM)Administrator/Lead
Location: Irwindale, CA
Start Date: ASAP
Duration:24+months contract
Client : TCS
Rate : $60-$65/hr on c2c
Job Description :
1. Experience in designing the solution and leading the implementation / support team
2. Hands-on experience with Tivoli Identity and Access Management
3. Excellent working knowledge of IAM processes and best practice
4. Experience with IAM reporting and customizing reports as per business needs
5. Experience in IAM management (role management and maintenance, workflow management and support)
6. Good knowledge of LDAP, Active directory and other standard directories
7. Working knowledge of IBM Tivoli Access Manager, IBM Tivoli Directory Integrator, Quest One Management for Unix, CA AuthMinder, RSA SecurID
8. Knowledge of Web Services, Oracle 11g and other databases used in conjunction with LDAP applications
10. Experience in L2 troubleshooting for TIM / TAM and standard directories
11. Experience in analyzing business needs and convert to technical requirement for further planning
12. Experience and participation in Disaster Recovery processes and procedures
13. Strong analytical, project management, and technical problem-solving skills
Daily responsibilities include:
14. Issue tracking, problem determination, status updates, and directing our external resources
15. Work closely with Tech Support manager to stay abreast and engaged in all IAM- and/or Tivoli-related change control requests and projects as directed by Tech Support manager
16. Work closely with the Tech Support manager and applications teams, Project Leaders/Supervisors, network administrators, data base administrators and Service Desk personnel to resolve problems and assist them in the success of their work effort
17. Assist as-needed in the definition, development, and documentation of client deliverables and specifications on a project-by-project basis in collaboration with internal users and departments
18. Develop project plans for IAM maintenance, which include, but are not limited to: defining scope, scheduling, and implementation of configuration, workflow and role changes
19. Work with implementation of new processes and procedures as required
Roles and responsibilities:
1. Ability to understand our industry and competitive market place
2. Work as part of team, managing key accounts
3. Develop and maintain a relationship with clients
4. Responsible for customer satisfaction
5. Regular client communication
6. Develop, implement and analyze reports for clients
7. Conduct regular service reviews on a monthly/quarterly basis
8. Provide weekly reports to the Security & Compliance Manager
9. Participate in regular Security & Compliance Management Team meetings
10. Participate in regular Security & Compliance Team meetings
11. Ensure all current client SLAs are kept up-to-date
12. Develop and manage IAM improvement plans
13. Ability to formally present information to clients at Director level
14. Take ownership of, and resolve accordingly, any problems/issues escalated by clients
15. Manage customers expectations
16. Co-ordinate incidents across the IAM operational team to resolve problems/issues with clients
17. Carry out analysis of turnaround or quality issues with clients
18. Develop and maintain a good working relationship across the organization
Work closely with Account Managers in retaining client's business
I would appreciate a prompt response….
Thanks & Regards.?
|| Kapil Bansal | Technical Recruiter ||
Technology Resource Group Inc.
3736 Hillsdale Court Santa Clara, CA 95051
Office: 408-709-1760 Ext : 837
Gtalk : kapil.trg2 Yahoo: kapil.trg21 | Fax: 408-884-2409
kapil@tresourceinc.com | www.tresourceinc.com
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