[14140MSCRMCV] || SAP Solution Manager Functional Consultant || Stamford, CT

Job Position:- SAP Solution Manager Functional Consultant

Location:- Stamford, CT

Duration:- 6+ Month

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Technical Skills:-

 

Strong functional knowledge of SAP Solution Manager with at least 1 end-to-end implementation project and 2 support projects as a Solution Manager Functional SME for following areas

o             Incident Management (IT Service Management)

o             Change Request Management (ChaRM)

o             Managing Solution Manager Projects and Blueprint

o             Integration with ARIS

•              Strong knowledge of various Solution Manager Features

•              In depth configuration expertise of Incident Management process and IT Service Management features in Solution Manager

•              Configuration knowledge of Change Management process (ChaRM), Project Management, Quality Gate Management, integration with HP-ALM and ARIS.

•              Knowledge of SAP CRM Service Module is an added advantage.

 

EXPERIENCE REQUIRED:

•              Experience as the Solution Manager Functional SME in at least 2 Incident Management implementations

•              Experience with all aspects of Solution Manager implementation including, but not limited to, gathering requirements, designing the future state operations solution, as well as supporting testing and post implementation activities

•              Experience with gap analysis and strategic roadmap/blueprint development for Solution Manager

•              Extensive experience in Onsite-Offshore working model.

 

ROLES & RESPONSIBILITIES:

 

•              Involve in Onsite-Offshore coordination activities (handover-takeover, off business hour activity tracking, offshore reporting)

•              Provide Solution Managersupport to SAP implementation as well as support teams and internal customers/clients

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In case you are not looking for the change at this point of time please refer your colleagues, Friends etc.

 

 

Regards,

Deepak

IDC Technologies, Inc

deep@idctechnologies.com

408-418-5778 ext-3001

Gtalk:deep.cit71

YIM:deepak_cit22

https://www.linkedin.com/profile/view?id=195002507

 

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