Friday, 17 January 2014

[6003MSCRMCV] Need a Documentation Specialist/Technical writing. Job Location: Oklahoma City, OK, Direct client rek

Job Title: Documentation Specialist
Job Location: Oklahoma City, OK
Duration: 18 Months
 
Job Description/
Day to Day Activities     
Requirement:
The Documentation Specialist to assist in documenting system functionality and structure. For each system being developed the Documentation Specialist will create or modify existing documenation to include:
- System Administration - information to include but not limited to: application/system dependency, physical architecture, system software/hardware specifications, firewall specifications, estmated users, peak processing time, hours of operation, user impact for system failure, data flow diagram, data sources, data refresh/system updates, security and privacy, input/output procedures, backup procedures, monitoring procedures, maintenance procedures, data admin procedures, DBA procedures, interfaces, etc.
- Help Desk Manuals - information to include but not limited to: system overview, persmissions, logging on, system menu, functionality, error handling, exception handling, etc.
- End-user documentation - information to include basic screenshots on end-user use cases, including definitions of complex terms, standard online Help, and basic overviews of workflow, data validation, and application purpose suitable for end-user self-service.
-Developer/Design Documentation - Information to include but not limited to: design process, application and data architecture, relevant batch jobs, class diagrams and descriptions, and business logic UML or user story information, and application programming interface information sufficient for permanent development staff to maintain and extend application.
 
Required skills:
- 2+ years experience performing documentation support responsibilities
- General knowledge of information systems best practices
- Ability to visualize data, concepts, and work flows to create diagrams, charts and illustrations to supplement documentation.
- Must have high proficency in technical writing.
- Ability to be onsite 2-3 days per week (as needed at OK client Office), other days should work remotely or NTC offices (MI or OH).
   Skillset: Documentation,System administration,Technical writing.

Regards,
Rajesh
248-809-5931

mailto:  rajesh@ntc-us.com

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