Hi,
Hope you are doing well.
I have the below opportunity and if you are interested please send me an updated version of your resume. I will give you a call if it matches the requirement.
Job Title: Voice Network Support Engineer
Location: Pleasanton, CA ONLY LOCALS!!!
Duration: 12 month contract
ONLY LOCALS!!!
Job description:
In-depth experience and support level knowledge of Voice over IP (VoIP), Voice routing and switching architecture.
Knowledge of Cisco Unified Contact Center Enterprise (UCCE) including Intelligent Call Manager (ICM), Cisco Voice Portal (IVR), Outbound Dialers, Finesse, and Exony VIM a plus.
Proficiency in supporting and troubleshooting UCS servers, Voice and Analog Gateways.
In-depth experience utilizing enterprise Voice management and diagnostic tools.
Excellent organizational, project management and troubleshooting skills with attention to detail.
Strong written and verbal communication skills with the ability to communicate technical solutions to management.
Strong analytical ability, judgment and problem analysis techniques.
Strong ability to understand client expectations and to resolve issues that may affect delivery.
Qualifications:
4 year degree (Computer Science, Information Systems or related functional field) or equivalent.
CCNP Collaboration and/or equivalent work experience.
7+ years as a lead voice engineer in Voice network infrastructure.
10+ years of engineering, implementation and support of VoIP in large scale environments.
Working knowledge with network monitoring and troubleshooting tools (MAP, HPNA/Opsware, Wild Packets, Fluke and Tivoli/Netcool OMNIbus).
Experience with Infrastructure Release Management methodologies.
Must have deployment and support experience with Voice solutions as follows:
Cisco Unified Call Manager (CUCM)
Cisco Unity Connection (CUC)
Cisco Unified Communications Manager Session Management Edition (SME)
Cisco Unified Border Element (CUBE)
Session Initiation Protocol (SIP) Trunks
Survivable Remote Site Telephony (SRST)
Voice Gateways, PSTN Trunks FXO, T1/E1 VWIC
Analog Gateways
Paging Gateways
QoS Knowledge for Voice Infrastructure
Enterprise Dial Plan
------------------------------------------------------------------------------
Saretha Goney | Technical Recruiter
Voice: 203-652-1444 Ext: 226
Email: saretha.goney@panzersols.com
Fax : 203-286-1457
Panzer Solutions LLC
50 Washington Street,
9th Floor, SONO Corporate Center
Norwalk, CT 06854
URL: http://www.panzersolutions.com
Gtalk: goneysaretha@gmail.com
Note: In case if you are not able to reach me, please reach out to my manager John Kanth @ 203 652 1444 ext 143 or john.kanth@panzersols.com
New Link: http://www.panzersolutions.com/reviews
Notice of Confidentiality:
The information contained herein is intended only for the confidential use of the recipient. If the reader of this message is neither the intended recipient, nor the person responsible for delivering it to the intended
recipient, you are hereby notified that you have received this communication in error, and that any review, dissemination, distribution, or copying of this communication is strictly prohibited. If you receive this in
error, please notify the sender immediately by telephone, and destroy this e-mail message OR reply with the subject "REMOVE" that your email would be taken out of our distribution list.
-- Hope you are doing well.
I have the below opportunity and if you are interested please send me an updated version of your resume. I will give you a call if it matches the requirement.
Job Title: Voice Network Support Engineer
Location: Pleasanton, CA ONLY LOCALS!!!
Duration: 12 month contract
ONLY LOCALS!!!
Job description:
In-depth experience and support level knowledge of Voice over IP (VoIP), Voice routing and switching architecture.
Knowledge of Cisco Unified Contact Center Enterprise (UCCE) including Intelligent Call Manager (ICM), Cisco Voice Portal (IVR), Outbound Dialers, Finesse, and Exony VIM a plus.
Proficiency in supporting and troubleshooting UCS servers, Voice and Analog Gateways.
In-depth experience utilizing enterprise Voice management and diagnostic tools.
Excellent organizational, project management and troubleshooting skills with attention to detail.
Strong written and verbal communication skills with the ability to communicate technical solutions to management.
Strong analytical ability, judgment and problem analysis techniques.
Strong ability to understand client expectations and to resolve issues that may affect delivery.
Qualifications:
4 year degree (Computer Science, Information Systems or related functional field) or equivalent.
CCNP Collaboration and/or equivalent work experience.
7+ years as a lead voice engineer in Voice network infrastructure.
10+ years of engineering, implementation and support of VoIP in large scale environments.
Working knowledge with network monitoring and troubleshooting tools (MAP, HPNA/Opsware, Wild Packets, Fluke and Tivoli/Netcool OMNIbus).
Experience with Infrastructure Release Management methodologies.
Must have deployment and support experience with Voice solutions as follows:
Cisco Unified Call Manager (CUCM)
Cisco Unity Connection (CUC)
Cisco Unified Communications Manager Session Management Edition (SME)
Cisco Unified Border Element (CUBE)
Session Initiation Protocol (SIP) Trunks
Survivable Remote Site Telephony (SRST)
Voice Gateways, PSTN Trunks FXO, T1/E1 VWIC
Analog Gateways
Paging Gateways
QoS Knowledge for Voice Infrastructure
Enterprise Dial Plan
------------------------------------------------------------------------------
Saretha Goney | Technical Recruiter
Voice: 203-652-1444 Ext: 226
Email: saretha.goney@panzersols.com
Fax : 203-286-1457
Panzer Solutions LLC
50 Washington Street,
9th Floor, SONO Corporate Center
Norwalk, CT 06854
URL: http://www.panzersolutions.com
Gtalk: goneysaretha@gmail.com
Note: In case if you are not able to reach me, please reach out to my manager John Kanth @ 203 652 1444 ext 143 or john.kanth@panzersols.com
New Link: http://www.panzersolutions.com/reviews
Notice of Confidentiality:
The information contained herein is intended only for the confidential use of the recipient. If the reader of this message is neither the intended recipient, nor the person responsible for delivering it to the intended
recipient, you are hereby notified that you have received this communication in error, and that any review, dissemination, distribution, or copying of this communication is strictly prohibited. If you receive this in
error, please notify the sender immediately by telephone, and destroy this e-mail message OR reply with the subject "REMOVE" that your email would be taken out of our distribution list.
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