[5343MSCRMCV] Direct client rek Need a Network Engineer Level 3 Location: Ann Arbor, MI

Role : Network Engineer Tech Level 3 (Direct client)

Location: Ann Arbor, MI

Duration: One Year with annual extensions

 

* Requirements/Must Have :

In-depth knowledge of Microsoft Windows XP/Win7, Microsoft Server 2000-2012 and VMware is required.

Requires working knowledge of standard protocols and other technologies including but not limited to:

 Active Directory, DNS, DHCP, SCCM, SCOM, Cisco Works, Linux/UNIX, VoIP, and wireless LAN.

Working knowledge/experience of PC imaging and remote control support tools.

Hands on experience configuring, troubleshooting, optimizing and managing physical and virtual Windows Servers.

 Support/lead projects as assigned, on-time and within budget.

Coordination with 3rd party vendors to support break/fix, preventative maintenance and issue resolution for server, network, HVAC, UPS systems.

Professional demeanor with excellent written/verbal communication skills and a high level of quality & attention to detail to clearly communicate with the user community & executive management. Requires ability to learn quickly and follow established processes to maintain & enforce corporate security policies.

 Must be a strong team player and able to follow direction.

Must have excellent organization & time management skills to perform at a high-level within a fast-paced environment.

Ensure exceptional customer service & support with prompt problem resolution & follow-up with users.

Provide 24x7 on-call coverage and some schedule flexibility.

Must be able to lift servers and network devices out of boxes and into rack or remove from server/network cabinets.

* Skills & Qualification :

CCNA and MCSE Certification preferred with proven troubleshooting, problem solving & root cause analysis skills.

Experience using Remedy or equivalent incident/request ticket-based management system.

Ability to communicate & understand Japanese is a plus, but not required.

Ability to provide clear and detailed project status reports & problem reports with root cause analysis.

Ability to setup/support multi-point audio & video conferences. Ability to setup/support mobile wireless devices.

Ability to provide issue resolution after-hours and weekends as needed, both onsite & remotely.

Knowledge of Data Center infrastructure (Power/UPS, HVAC ,etc) is preferred.

Regards,
Rajesh
248-809-5931

rajesh@ntc-us.com

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