[5656MSCRMCV] Direct Client Req: Urgent Need for- Desktop Support at WI

Hi Friends,

 

Our DIRECT client has a requirement in WI

Please send profiles to usarecruiter.it@gmail.com.com

 

Location: Madison, WI

Duration: 3 Years

Interview: Telephone and In-Person Interview

 

Desktop Support

 

This Desktop Support position provides 3rd level technical assistance in support and preparation of desktop supported applications and hardware. This position requires extensive knowledge and experience with desktop technology including, but not limited to, Windows desktop operating systems, desktop applications, desktop deployment tools such as SCCM, LANDesk, MDT, etc., x86 desktops/laptops, Multi-Function Devices (print/fax/copier/scanner), BlackBerry devices and other supported wireless devices such as Windows Phone, Android, and/or iPhone/iPad.

 

This position receives escalated level support issues from an internal Service Desk. The incumbent shall have 3 or more years of experience in a Desktop Support position and be familiar with a variety of concepts, practices, and procedures relating to Desktop Support.

 

This Desktop Support person relies on extensive experience and judgment to plan and accomplish goals. This Desktop Support person is expected to independently perform a variety of desktop related tasks and serve as a desktop expert on day-to-day end user issues. A wide degree of self-direction, prioritization, and latitude is expected.

 

Qualification

 

Remote Desktop Management Tools *

Analytical/problem solving skills *

Customer Service *

Technical Assistance and User Support *

Active Directory Tools *

General understanding of LANDesk (for patch management, software deployment, inventory management)

Installation and Maintenance of PCs * *

Application Support *

 

 

Thanks & Regards,

 

Srikanth K  

Sr Technical Recruiter

Desk: 715-502-4900

www.symphonycorp.com | SEI- CMMI Level 4

We synchronize Business, Technology and People

 

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