Hope you are doing great!!!!
Below i do have opening for SQL Product Support Analyst in Pleasanton, CA . for you. So please have a look and reply back with your resume atankur@360itpro.com if you are interested.
Hope you are doing great!!!!
Below i do have opening for SQL Product Support Analyst in Pleasanton, CA . for you. So please have a look and reply back with your resume atankur@360itpro.com if you are interested.
Product Support Analyst
Location: Pleasanton
Duration: 6 Month Contract
Qualifications, Skills & Experience:
· Three year's experience in a customer-facing technical support role or equivalent
· Demonstrated relevant competency in products and services or client-server business systems software
· Demonstrated competency in Windows server platform, Microsoft SQL database, relevant web technologies, and networking
· Proven effectiveness in a role that requires multi-tasking and strong customer soft-skills
· Demonstrated ability to confidently deliver solutions and resolve issues
· Team-oriented, demonstrates a professional and cooperative attitude
· Exhibits flexibility, can multi-task several priorities to completion, finishes ad hoc projects and requests when needed
· Experience working in a SaaS environment
· User level experience with MS SQL or Oracle DB
· SQL familiarity, basic troubleshooting of DB exceptions, SQL queries, etc
· Ability to interpret scripting languages such as VB
· Familiar with Client/Server Architecture and network troubleshooting tools such as Telnet, Traceroute or Ping
· Programming experience with .NET
· Has used Splunk or other performance analyzer tool
· Experience with LDAP
· Makes timely and sound decisions based on all available input; addresses root cause of issues; recognizes problems and acts accordingly
· Communicate effectively via written and spoken language; comprehends problems, urgency, and desired outcome in the absence of perfect information; shares information and ideas with others; conscientious listener
· Maintain composure and professionalism under high-pressure conditions; open-minded; solicits feedback
· Analytical; proactive; creative problem solver
· Bias for action; willingness to affect positive change; adaptable and committed to the success of our customers
Ankur Bhatia | Sr. Technical Recruiter - TAG US | 360 IT Professionals Inc.
O: 510-234-3300 EXT 824
Skype: Ankur.bhatia91 | My LinkedIn: https://www.linkedin.com/pub/ankur-bhatia/69/b34/795
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