Tuesday, 12 February 2013

[3412MSCRMCV] Urgent Need: CRM Business Analyst

Hi,


Please check the below job description and send me your updated resume to anusha@xperttech.com

 

Job Title: CRM Business Analyst

Duration: 10 months

Location: Montpelier, VT, US

Need EAD GC/GC/US citizen/TN visa consultants

 

Qualifications:

 
Analysis and Solution Definition 
- Provides subject matter expertise in CRM regarding the business area's issues, data challenges, process, policy and general needs required to operate current and future business.
- Understands the current technology applications used at  to support assigned Business Area or function.  Understands how current systems store data and apply business rules to support the business. 
- Provides data analysis and reporting using reporting applications (MS Access, Crystal Reports or Data Warehouse reporting applications) to support project requirements and analysis of data. 
- Understands and identifies cross functional business area impacts and coordinates across business units to ensure issues and requirements are thoroughly defined. 
- Identifies business area's strengths and weaknesses and suggests areas of improvement.
- Documents, reviews and edits business requirements, business rules, specifications, business processes and recommendations related to proposed solution.  
- Evaluates vendor application solutions when appropriate to ensure current and future business needs are met. 
- Works jointly with technical resources to create and review functional and technical design documents to meet business needs.
- Coordinates peer review of documentation and design when applicable to ensure the design meets the business needs.
 
Project Execution
- Participates as an active member of project teams or work groups to provide business analysis and subject matter expertise for proposed solutions. 
- Completes assigned project tasks according to project schedules.  Proactively identifies issues related to the quality, timeliness or budget of the project and communicates solutions to Business Unit Owner or Project Manager. 
- Accountable to the Business Unit Owner and/or Project Manager and responsible for overall quality delivery of a solution that meets business needs. 
- Prioritizes multiple tasks effectively.
- Documents and delivers training to other business area staff when appropriate. 
- Follows Project Management Methodology (PMM) and completes required templates for project documentation. 
 
- Testing
- Participates in the definition of test strategy including unit, acceptance, parallel and regression cycles. 
- Defines test conditions and test cases. 
- Documents Use Cases. 
- Defines acceptance criteria for solution acceptance. 
- Defines and coordinates data requirements for testing and refresh schedules with IT Operations Staff. 
- Thoroughly conducts testing according to defined plan.  Acts as primary business resource tester for assigned testing phases. 
- Identifies and documents system deficiencies and recommends solutions. 
- Documents test case results and provides summary of results to Business Unit Owner and/or Project Manager.
- Defines regression test plans and schedules to ensure quality of final versions of software. 
- Reviews test plans and results with Quality Assurance and Audit resources when applicable to ensure quality of test outcome. 

 

Required Qualifications:

Qualifications

Business Analysis - Domain Knowledge - Healthcare and Life Sciences


Minimum Years Required

3


 

Qualifications

Business Analysis - Requirements Gathering


Minimum Years Required

3


 

Qualifications

Business Analysis - Requirements Management


Minimum Years Required

3


 

Qualifications

MS Dynamics


Minimum Years Required

3


Other Required Qualifications/Experience

Qualification

Health Insurance


Minimum Years Required

2


 

Qualification

CRM


Minimum Years Required

3

 

 

Thanks and Regards,

 

Anusha

Technical Recruiter

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400 W Cummings Park

Suite#2850

Woburn, MA-01801

Email: anusha@xperttech.com

Fax: 781-207-0709

Phone: 781-780-2939

Extension: 3035

www.XpertTech.com

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