[14329MSCRMCV] || Immediate Requirement || SFDC Developer || Carlsbad CA || Share Resume ASAP

Hi,

Hope you are doing great!!!

Please send resumes to dkumar@tresourceinc.com or call on 408-709-1760 Ext-985.

 

Role: SFDC Developer

Location: Carlsbad CA

Duration: Long Term

Interview: Telephonic/Skype

Please Share Me Profile --dkumar@tresourceinc.com

 

Must Have:

ü  Call center experience

ü  Software system implementation with customer support experience

ü  Solution development experience on Force.com or Communities

ü  Technical Architect experience on implementation projects

ü  Additional Salesforce.com Certifications

ü  Background with architecture concepts (integration styles, architecture styles, patterns)

ü  Understanding of key SFDC architectural concepts (e.g. API and governor limits) and how they influence design

ü  Agile and Iterative experience

 

Basic Qualifications:

ü  Bachelor Degree

ü  Minimum of  5 years of  Service Cloud Implementation/  Development experience

ü  Minimum of  5 years of requirements gathering experience including process mapping and gap analysis

 

Candidates should have an understanding of Call Centers, Contact Centers or Delivery Centers. Candidates should have an understanding of key operational metrics and performance indicators used to manage a Customer Support environment. Candidates should possess knowledge of the relationship between a Customer Support environment and other Business units such as Sales, or Back-Office. Candidates having knowledge of one or more key technology enablers used within a Customer Support environment such as Computer Telephony Integration, Portal self-service or  Knowledge will be preferred. Hands on experience of Salesforce development tools such as Apex and Visualforce is required

 

 

Regards,

  Dhiraj

|Technology Resource Group.|
Office: 408-709-1760 Ext-985 | dkumar@tresourceinc.com | 

 Yahoo/Gtalk - trg.dhiraj

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