Job Title: Project Manager Technical/Vendor Management
Years of Experience : 5 – 10
Duration: 6months
Location: Manassas,VA
Rate : OPEN
GC|Citizens|EADs only
Scope of Work:
Ø To participate in vendor management activities for vendors managed by the team.
Ø This involves scheduling meetings/calls with vendors, developers to discuss questions, concerns, issues.
Ø Tracking, following up and communicating with vendors and developers the status and resolutions of issues/actions.
Responsibilities:
ü Lead projects of large complexity, with a mid-term focus, taking into account the market's best practices, ensure vendors meet the current and future service requirements.
ü Liaise with vendors and internal users to ensure that the necessary procedures and processes are established in order to deliver and monitor Service Level Agreement (SLA). Lead vendor meetings.
ü Lead and ensure the problem management process is sufficient to prioritize and resolve issues in consistent manner.
ü Knowledge and experience with vendor support terms and contracts coverage.
ü Coordinate the development and participate in analysis of reports / feedback on product/service users, prepare global reports on vendor performance, monitoring SLA and analysis of issues.
ü Ensure that the vendor consistently provides highest service level.
ü Building and maintaining effective working relationships with customers; ability to translate complex needs into appropriate solutions while remaining sensitive to the complexities of the business and have a commitment to integrity in all relationships.
ü Communicate effectively across a wide range of practical or theoretical issues ; ability to modify communication style for understanding by others; clarify applicable goals, objectives and business situations; acknowledge and respect other views
ü Expertise with commonly used/required office tools such as Excel, Powerpoint, Word, Outllook email, etc.
ü Knowledge of the IT processes and practices e.g. project management, software development lifecycle and related processes..etc.
ü Understanding of concepts, usage and issues relating to various technologies relating to database, middleware, messaging, development tools, operating systems, security and hardware devices
Thank you
Sandeep R Tummuru || Resource Manager
Clear Thought Solutions LLC.,
Ph: 919 290 4346
Email : sandeep@clearthoughtsolutions.com,
gtalk : sandy4cts
Website : www.clearthoughtsolutions.com
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