Please send Resumes to: dk@tecknowledgie.com
IT Project Manager - POS
Base Location : Downtown SFO, CA [Able to travel to store locations (both US and Canada]
Rate : Rate+ Expenses will paid for travel from SFO base.
Prefer local candidates
F2F WILL BE REQUIRED
POSITION SUMMARY
Responsible for new and retrofit store systems provisioning for Client. Provide store systems installation, training, and Project Management support for new and existing stores. Approximately 80% of time is spent on store openings/support and the remaining 20% is spent on additional assignments and responsibilities in San Francisco.
Extensive experience on POS hardware, OS software , POS systems (NCR RealPOS60) and application software preferred
Able to travel to store locations (both US and Canada )
RESPONSIBILITIES
1. Configure and install back office store systems.
2. Work with on-site vendors to manage vendor wiring/equipment installation.
3. Provide on-site opening day support when requested.
4. Provide technical assistance and skill transfer to end users.
5. Maintain store systems installation and training materials.
6. Manage field installations remotely and when necessary on site.
7. Interact with other support groups and vendors.
8. Provide weekly project status report to management.
9. Provide intermediate level support for the Microsoft suite of products (Word, Excel, Access, Project, Publisher, Power Point, Windows XP/00/7, Internet Explorer, Visio) and Desktop
applications (Exchange / Outlook).
10. Operate on-site and remotely to analyze and correct both emergency and lingering problems that impact the general functionality of new retail stores.
REQUIREMENTS
1. Able to travel to store locations (both US and Canada) for equipment installations (estimated 80 % travel). Valid Passport preferred for International travel.
2. Self-starter, able to work independently and interactively with Store and Field Support Center (FSC) staff members.
3. Ability to work with Management from a remote location.
4. Extensive experience on POS hardware, OS software and application software preferred.
5. Knowledge of Cisco routers preferred, although not required.
6. Two years store systems knowledge preferred.
7. Experience with POS systems (NCR RealPOS60) preferred.
8. Basic experience in WAN and TCP/IP.
9. Function as a resourceful and proactive team member (finds/suggests ways to make the job more efficient, assist with the completion of workflow).
10. Good telephone communications skills – must possess tact in dealing with difficult or inexperienced end users.
11. High quality interpersonal skills.
12. Must be consistently punctual, dependable and reliable.
13. Strong organizational skills with attention to detail and the ability to prioritize.
14. Ability to understand and learn new technologies.
15. Strong Project Management skills. Demonstrated ability to utilize project implementation methodologies and tools.
16. Good decision-making ability.
17. Ability to read, interpret, and apply policies and procedures, set priorities, and meet deadlines under pressure.
Please send Resumes immediately with Rates and Contact info.
Regards,
DK (dk@tecknowledgie.com)
TECKNOWLEDGIE GROUP, INC.
10330 N. Dale Mabry Hwy, Suite 207, Tampa, FL 33618
Yahoo IM: dev.karan_dk
Facebook: http://www.facebook.com/dkdevkarandk
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