The following requirement is open with our client.
Client : TCS America
Title : Oracle CRM Functional( Support Executive)
Location : Maryland City, MD
Duration : 12 Months
Rate : Open
Visa Status : Any work status
In-Person Interview : No
Experience (Years) 6-8
Competencies
Oracle CRM Functional Service (Support), ServiceNow
Essential Skills
Experience on Oracle CRM on Demand, Need to have excellent communication skils and knowledge of ServiceNow tool
Role Description
· Oracle CRM on Demand Support Monitor ServiceNow Queues for Oracle on demand CRM
· Acknowledge and timely complete service requests
· Support the user on business access particularly on homebuilding instances
· Generate report
· Service Requests
· Perform regression testing for Oracle on demand CRM instances upgrade
· Provide technical support for Oracle on demand CRM
Desirable Skills ITIL process, SQL
Please respond with below following details: Please give us particular time for interview slots.
| RESOURCE DETAILS | ||
| Full Name of the Candidate (First, Middle, Last) |
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| Contact Number (123-456-7890) |
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| Email ID |
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| Skype ID |
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| LinkedIn ID | ||
| Best time to reach for a Tech-screen today (1) (NO 'Advance notices', NO 'Anytime'. Please specify a specific time slot and answer the calls.) |
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| Best time to reach for a Tech-screen Next business day (2) |
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| Best time to reach for a Tech-screen Next business day (3) |
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| Availability (Immediate/x weeks/Specific date) |
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Undergrad Education (Bachelors Degree) | Major In | University: |
| Attended from: (mm/yy) |
To: (mm/yy) | |
| Work Experience (specify a number) | Relevant: years | Total: years |
| Current Location (City, State) e.g.: Jersey City, NJ |
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| Willing to Relocate (yes/no) |
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| Visa Status (USC, GC, H1B, L2, GC-EAD) |
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| Hourly Rate (Terms: 1099 or CTC) | $ | |
| Worked as TCS's W2 employee in the past (yes/no) | ||
Employer's Particulars (if applicable):
| Company Name | |
| Contact person's name (Recruiter) | |
| Email ID | |
| Contact Number(s) |
Avinash
Technical Recruiter
ASCII Group, LLC
38345 W 10 Mile Rd, Suite 365, Farmington, MI 48335
Website: www.asciigroup.com
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