Job Position: Salesforce BSA
Location: New York
Duration: 6+ months
Exp.:- 8-10 Years
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JOB DESCRIPTIONS:
· Minimum 5 years of experience with Salesforce.com
· Familiarity with Customer Acquisition, Customer Onboarding and Customer Service business processes across Sales, Marketing, Contracts and Commissions
· Ability to manage and prioritize multiple projects simultaneously
· Ability to manage customer expectations regarding scope, schedule, and budgetary parameters
RESPONSIBILITIES:
· Partner with business users to define, document, and clarify business processes and requirements, and make recommendations for improvement
· Evaluate technical requirements and identify impact, risks, and benefits of alternative solutions
· Lead cross-functional teams and direct work of developers, analysts and professional services vendors
· Execute medium to high complexity configuration requests
· Provide training and documentation for users on end-to-end system functionality
· Document user acceptance and regression test scripts; coordinate and lead testing activities
· Investigate complex problems in production environments
· Mentor and provide support to junior applications analysts, interns and colleagues
· Optimize usage of the Salesforce platform across the organization
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In case you are not looking for the change at this point of time please refer your colleagues, Friends etc.
Regards,
Deepak Kaushik
IDC Technologies, Inc.
408-418-5778 ext-3041
Gtalk:deep.cit71
YIM:deepak_cit22
https://www.linkedin.com/in/deepak-kumar-80b38055
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