[9648MSCRMCV] REQ - Senior Windows Admin / IT Support Engineer

Please send Resumes to: dk@tecknowledgie.com

We are looking for:

Senior Windows Admin / IT Support Engineer 

Duration: Long term

Location: Santa Clara, CA

Rate: All incl rate/Hr

College diploma or university degree in the field of computer science and/or 5 years equivalent work experience.

Certification in ITIL, Microsoft Certified Desktop Support or Microsoft Certified Technology (MCTS) certification for

Windows 7, A+ certification highly desired

Knowledge of computer hardware, including Windows and Apple platforms.

Experience with desktop and server operating systems, including Windows XP, Windows 7, OS X,

Windows Server 2008, Knowledge on Exchange Server, Printer Management, VMware, Citrix XenDesktop & XenApp.

Extensive support experience with Outlook Mailbox running on Exchange, and DList related tickets, Active Directory Related Laptop & Application login issues, Oracle ERP, Clarify Application, Insight application, GSS & IT Change point, External and Internal Portal Issues, Cisco VPN issues, MobileIron Mobile Device Management.

Working knowledge of a range of diagnostic utilities, including Active Directory & Exchange Management Console,

SCCM, VMWare Vsphere, Xen Desktop Controller, Mobile Iron, Remote Assistance Tools WebEx, Lync, Bomgar,

Windows Remote Assistance

Experience working in an ITIL-driven environment, and working knowledge of ITIL principles and processes.

Exceptional written and oral communication skills.

Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills.

Strong documentation skills.

Please send Resumes immediately with Rates/ Expected Salary and Contact info.

Regards,

DK (dk@tecknowledgie.com)

TECKNOWLEDGIE GROUP, INC.                                                                        

10330  N. Dale Mabry Hwy, Suite  207,  Tampa, FL 33618 

Yahoo IM: dev.karan_dk

Facebook: http://www.facebook.com/dkdevkarandk

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