[8301MSCRMCV] Req: Immediate need for- Desktop Support consultant at MO (Direct Client)

Good Morning

 

Greetings from Programmer Resources Int'l, Inc (PRI).

We are looking for a Sr Technician, Operations Support, for our Direct client at Kansas City, MO

Please send profiles to srikanth@prijbs.com

 

Title: Sr Technician, Operations Support

Duration: 1 Year

Location: Kansas City, MO

 

Job Description:

 

Provide technical support for Client s operations environment. Analyze information to determine Client performance and areas of improvement. Test and verify the Client infrastructure to ensure it meets specifications and requirements. Demonstrates ability to function in 2 of the 5 expertise areas in the Operations Command Center (OCC) (Unix, Mainframe, Production Control, Debit, Network) and is proficient in 2 of the 5 OCC expertise areas. Is a subject matter expert in 1 of the 5 expertise areas of the OCC.

 

Major Accountabilities:

Monitor and take corrective action for problems while minimizing customer impact

Create and/or update internal tickets to document monitoring and recovery steps

Perform routine maintenance procedures as required by policy or procedure

Maintain metrics as defined by management

 

Education (preferred): Bachelor s degree or equivalent experience

 

Knowledge/Experience (preferred):

·         Candidate will require basic knowledge of routing/switching, tunneling, security operations/engineering, MPLS.

·         Basic UNIX scripting and tool monitoring, JCL, MVS, batch scheduling, knowledge of tandem technology

·         Firewall experience and file transfer highly desired.

·         1 year or relevant experience required.

 

Working Conditions:

·         Some on-call responsibility and occasional off hours work required.

·         12 Hour Shift work. Will work one weekend day per work week.

 

Remarks:

This is for second shift. We work Wed, Thurs, Fri and every other Sat from 6pm to 6am. Please note that this position is in Kansas City. Candidates need to be local because the manager has a tight deadline for hiring. !

 

 

Thanks & Regards

 

Srikanth K

Sr Recruiter

Programmer Resources Int'l, Inc.

221 Clarkson Executive Park

Ellisville, MO 63011

Direct: 636 591 2811

Office: 636 591 2769 Ext 209

srikanth@prijbs.com

www.prijbs.com

 

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