Good Afternoon Friends,
Hope you are doing great
Greetings from Programmer Resources Int'l, Inc (PRI).
We are looking for a Sr Technician, Operations Support one of our Direct client at MO
Send me your consultant profiles to Srikanth@prijbs.com
Title : Sr Technician, Operations Support
Duration : 12+ Months and can extend for long term
Location : Kansas City, MO
Interview : Telephone Interview
C-Shift: Thursday through Saturday every other Wednesday 6am - 6pm Sr. Technician, Operations Support
Job Overview:
· Provide technical support for Client s operations environment.
· Analyze information to determine Client performance and areas of improvement.
· Test and verify the Client infrastructure to ensure it meets specifications and requirements.
· OCC Entry Level -- -- Demonstrates ability to function in 2 of the 5 expertise areas in the OCC. (Unix, Mainframe, Production Control, Debit, Network) and is proficient in 2 of the 5 OCC expertise areas.
· Is a subject matter expert in 1 of the 5 expertise areas of the OCC.
Major Accountabilities:
· Monitor and take corrective action for problems while minimizing customer impact
· Create and/or update internal tickets to document monitoring and recovery steps
· Perform routine maintenance procedures as required by policy or procedure
· Maintain metrics as defined by management
Education (preferred):
· Bachelors degree or equivalent experience
Knowledge/Experience (preferred):
· Candidate will require basic knowledge of routing/switching, tunneling, security operations/ engineering, MPLS.
· Basic UNIX scripting and tool monitoring, JCL, MVS, batch scheduling, knowledge of tandem technology
· Firewall experience and file transfer highly desired.
· Working Conditions: Some on call responsibility and occasional off hours work required.
· 12 Hour Shift work.
· Will work one weekend day per work week.
· This job description does not imply that the listed accountabilities are the only ones for which the employee is responsible.
· Employees may be required to follow other job-related instructions and to perform other job-related activities, subject to applicable local and country laws.
· The job accountabilities described herein are subject to possible modification in accordance with applicable local and country laws.
· Additionally, fulfillment of the listed experience and education requirements does not automatically qualify an individual for this job.
Thanks & Regards
Srikanth K
Sr Recruiter
Programmer Resources Int'l, Inc.
221 Clarkson Executive Park
Ellisville, MO 63011
Direct: 636-591-2811
Office: 636 591 2769 Ext 209
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