Position: Business Analyst
Location: San Francisco, CA
Duration: Long Term Contract
Mode: Phone
Job Duties:
- Serve as a single point of contact within IT for assigned applications
- Interface with users in Research/Discovery to obtain requirements
- Obtain application specifications from vendor and work collaboratively within IT to deploy applications to users in Research/ Discovery
- Obtain quotes, initiate contract requests, follow-up with Legal and Accounting, ensure POs are issued in a timely manner and work with HelpDesk to have applications installed
- Facilitate user-vendor communications, participate in application evaluation, set up training, track maintenance and licensing and assist in troubleshooting
- Assist IT with the creation of Runbooks/ Playbooks
- Maintain inventory of applications, licenses, expiration dates and user lists
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