Wednesday 19 November 2014

[8948MSCRMCV] || Tableau Developer || Sanata clara, CA

Job Title        : Tableau Developer

Location         : Sanata clara, CA

Duration        : 6+ months

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Required Skills:

 

• 7+ years Industry experience with 1-2+yrs of Strong Tableau Development Skills
• Ability to work with Business directly and build very rich visualization on Tableau
• Good communication and Self-driven Consultant 
• Ability to deliver from concept to report and dashboard with limited supervision
• Supporting Professional Services Team will be nice to have.

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Job Position: IVR Developer

Location: Cleveland, OH

Duration: 12+ Months

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 JOB DESCRIPTION:

 

Roles and Responsibilities:

"•  6-7 years of Experience in Avaya IVR Development, Configuring and troubleshooting IVR applications, Configuring Voice Portal Management Systems

• Experience in Operations and Implementation Inbound and Outbound voice applications on Avaya Platform like Avaya Dialog Designer, Avaya Voice Portal/Experience Portal.

•  Demonstrated abilities in Integration of IVR application with database and Web Services

•  Strong problem solving and technical Skills coupled with confident decision making enabling effective solutions leading to high customer satisfaction

• Experience in installation of IVR Systems like Avaya Voice Portal and Voice Portal Management System Configurations

• Experience in Configurations and Support for Call Center Technologies like Nice, Verint System

•  Maintenance and troubleshooting the Avaya and Genesys Call Routing system

• Experience understanding of Call Vectors and deployment of Call Flows

• Experience Scheduling Backups and performance tuning.

• Knowledge in integrating IVR with telephony interfaces (ACD and Genesys CTI)."

 

Must have skills:

"• Development and Support Mix

• Avaya Voice Portal 5.2 / Experience Portal 6-7,

•  Genesys CTI, Oracle DB,

• Strong technical, logical, and analytical skills.

• Strong team player and cooperative skills. H3"

 

Nice to have skills:

"• Advanced analytical, conceptual, and problem-solving abilities

• Strong written and oral communication skills

• Proven ability and initiative to learn and research new concepts, ideas, and technologies quickly

• Ability to work in a team-oriented, collaborative environment.

• Ability to translate an idea or need into a completed solution or work product.

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In case you are not looking for the change at this point of time please refer your colleagues, Friends etc.

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